Bryan Baker

DevOps/Cloud Engineer

Greenville, SC 29605

bbaker479@protonmail.com • (864) 551-1443

https://www.linkedin.com/in/bryanrbaker/

Summary

I am a motivated professional with over 5 years in Engineering/Systems Administration and a desire to constantly learn. I strive to stay current with other areas by continuing my education with IT certifications and experimenting in my home lab and cloud sandbox accounts.

Skills

IaC tooling (Ansible, Terraform, Puppet)
Cloud Providers (GCP, AWS)
Version Control (Bitbucket, GitLab, Github)
Server Administration (Windows and Linux - CentOS, RHEL, Ubuntu)
Server virtualization (Proxmox, VMWare - ESXi and Fusion, and Virtualbox
Network configuration and troubleshooting (primarily Cisco routers, switches, and ASAs)
Device monitoring (Stablenet and New Relic)
CI/CD tooling (Bitbucket Pipelines)
Scripting and templating (Python, Jinja2, YAML, Bash)

Certifications

Google Cloud Associate Cloud Engineer
CCNP Enterprise
Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist – Enterprise Core
SAFe 5 Practitioner

Work Experience

Mitel Remote

DevOps Engineer 2021 - Present

Provide operational support and serve as the primary escalation point for Mitel’s flagship VOIP service Mitel Connect.
Deploy infrastructure to GCP and configure host monitoring policies in New Relic via Terraform and Bitbucket Pipelines.
Utilize configuration management tools such as Ansible and Puppet to configure servers and deploy custom monitoring metrics.
Deploy and manage simple reverse proxy deployments (NGINX) on kubernetes.
Automate log rotation and log forwarding for various Linux and Windows servers.
Configure and deploy fail2ban to production devices to protect public-facing servers from brute force attacks.
Participate in regular Scaled Agile planning sessions.

Computacenter @ BMW Remote

Network Engineer 2019-2021

Designed and oversaw the deployment of networks for new and existing BMW training centers and distribution centers across North and South America.
Maintained an accurate record of BMW NA’s allocated IP space via an IP address management system.
Served as the main escalation point for all BMW NA’s network outages on a regular rotation.
Coordinated with relevant business units to schedule maintenance windows for network migrations and upgrades.
Assisted with training local network support new hires on network tools, network troubleshooting, and BMW processes.
Assessed business needs and coordinated with related project teams to implement new network solutions.

Computacenter @ BMW Greer, SC

Network Specialist 2016-2017 & 2018-2019

Monitored and supported more than 700 network devices for BMW’s various office and production networks.
Configured and installed switches, firewalls, wireless controllers, access servers, etc.
Created and maintained network documentation (physical diagrams, IP space, signal tracing).
Troubleshot and updated firewall ACLs for production networks.
Racked and configured Cisco Nexus switches in a data center environment.
Conducted wireless surveys to isolate rogue hotspots and determine the ideal placement of APs in newly constructed buildings.

Acumen IT Greer, SC

IT Engineer 2017-2018

Deployed and troubleshot network equipment for small business clients.
Configured basic firewall rules and IPSs for clients running Fortigate hardware.
Implemented and troubleshot Group Policies in a Windows server environment.
Conducted regular site surveys for all active clients and advised them of added services designed to meet their business needs.
Performed desktop and server hardware and software upgrades as needed.

Windstream Communications Greenville, SC

Network Analyst 2014-2016

Diagnosed current network needs for each CO to prepare for the grooming of unnecessary network devices.
Coordinated with Verizon/AT&T for the decommissioning of hundreds of Layer 2 devices across the country, resulting in company savings of thousands of dollars each month.
Acted as point-of-contact for all Windstream’s DSL acquisition escalations.
Created training documents and outlined the requirements for interacting with company tools and ILEC web applications.
Provided tier-three support for Windstream’s DSL technicians and, on occasion, business customers.
Troubleshot and diagnosed large-scale outages caused by DNS, routing loops, faulty hardware, etc.